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Get covered with Carre Neige this winter

To get the most out of your holidays and enjoy them with total peace of mind, it's better to be well-insured...

Collisions between skiers, sprains, fractures, dislocations, head injuries.. Winter sports involve multiple risks and between 100,000 and 150,000 accidents occur every season.This is why ESF propose the Carré Neige to guarantee you all of the necessary insurance and assistance coverage in the event of an accident during your stay.

With the Carré Neige, you'll benefit from the skills of the best professionals in the area and have access to complete services, including rescue operations and the reimbursement of ski passes and ambulance transport.

So to ski with total peace of mind and enjoy the slopes with a feeling of safety, whether alone, with family or with friends, remember to purchase The Carré Neige.

The ESF Carré Neige is only available in the Savoie Region of the French Alps

Please contact your chosen ESF school in other regions for insurance details.

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What is the price?

Pricing is based on the amount of days you require insurance. Prices can be obtained from your chosen ESF Ski School direct or by completing an enquiry form on this website. CLICK HERE 

What happens in the case of an accident?

Carré Neige reimburses the costs incurred as soon as you receive help from search and rescue professionals or professionals providing you with initial medical care.

What is the procedure to follow for repatriation?

• If your condition requires it and you must travel further than 150 km, you may request repatriation by calling Europ Assistance at: 01 41 85 85 96.
• For distances under 150 km and on the day of the accident, to request direct payment or reimbursement, you can contact : 04 79 07 36 11 ou au 04 79 07 36 12

How do I receive reimbursement for my unused ski passes/ lessons

Within 8 days fill out the claim form available on our website (www.carreneige.com) or in the Carré Neige sales outlets and send it, together with the supporting documents, to the following address : •DIOT Montagne Assurances
Carré Neige - BP 19
73 704 Bourg Saint Maurice Cedex

Attached documents :
• Original of the ski pass (and/or proof of purchase of the ski pass and the Carré Neige).
• The doctor's initial medical certificate indicating the type of injuries and whether or not there is an inability to ski.

How can I track the progress of my reimbursements?

As soon as we have processed your claim form, we send you a file reference number. This allows you to track your reimbursements in real time on the website : extranet.diot-montagne.fr/carre_neige